IT Technologist - Intermediate

Posted Date 2 months ago(6/28/2022 2:08 PM)
Requisition ID
# of Openings
Job Locations
Employment Type
Full Time - Regular

Project/Program Overview

Within the Maritime Helicopter Program (MHP) In-Service Support (ISS) program, General Dynamics Mission Systems – Canada (GDMS-C) has designed, manufactured, delivered and now supports the Maritime Helicopter Training Suite (MHTS) located in the Fumerton Bing Training Centre (FBTC) at 12 Wing Shearwater, Nova Scotia.
The MHTS is used to provide Pilot, Tactical Coordinator (TACCO) and Sensor Operator (SENSO) personnel with the skills required to successfully perform all missions required of the Maritime Helicopter (MH). The MHTS is also used to provide Maintenance Personnel the required knowledge and skills to maintain the MH. The role of the MHTS Technologist is to maintain the MHTS equipment, resolve outstanding and newly discovered technical issues and conduct upgrades to the training systems, as required.
The Training Support Services team is currently looking for an intermediate level IT Technologist to provide long-term system support for the MHTS at the FBTC. Identified as an essential role, while operating principally from the FBTC, the individual will occasionally work from the GDMS-C Halifax facility located in nearby Dartmouth. We have a number of measures in-place for on-site working, as our first and foremost priority remains the health and safety of our colleagues.  The candidate must have relevant experience using computers, server equipment, as well as electronic systems similar to those comprising the MHTS. The candidate must be highly motivated and enthusiastic and preferably have experience with installation, test and troubleshooting of computer, network and electronic systems. The candidate will report to the MHTS Maintenance Lead or Shift Supervisor with the position located in 12 Wing Shearwater, NS.

Job Description

The IT Technologist will take responsibility for and initiative to:
  • Provide system installation support, assist in the conduct of first power-up, system checkout and in-situ validation and performance demonstration.
  • Provide on-going system technical support including system checkout, troubleshooting, system diagnosis, in-situ repairs, modifications and follow-up.
  • Perform routine maintenance tasks such as backups, regular inspections and hardware and software upgrades and replacement.
  • Provide direct customer technical support.  Conduct and support trials, technical investigations, tests and validation.
  • Validate system configurations; install hardware, new suites of software, change peripherals, and support training.  These tasks will normally be conducted directly in coordination with the customer.
  • Represent the maintenance and support requirements to internal support groups.
  • Support maintenance issues such as updating user and installation manuals, compilation of parts lists, configuration lists and family tree documentation. 
  • Maintain computers, devices, test equipment, racks, cables and connectors.
  • Occasionally be required to work outside their discipline, assisting the team with other tasks as required.
  • Provide system level support to the Life Cycle Maintenance Manager (LCMM), as required.
  • Since the FBTC runs shifts from 6:00 a.m. to midnight from Monday to Friday, flexibility of working hours is a requirement. There may also be the occasional requirement to conduct maintenance activities outside these hours.

Basic Qualifications

The applicant will require the following experience and capabilities:
  • At least 4-6 years of relevant work experience.
  • Intimate knowledge of installation and configuration of computer hardware, motherboards, graphics adapters, network cards, hard drives, etc., for both new and legacy equipment.
  • Intimate knowledge of both Linux and Windows operating systems, specifically Windows XP, and Windows Server 2008.
  • Intimate knowledge of RAID array drive systems.
  • Intimate knowledge of network operating environments and protocols
  • Knowledge of data transmission protocols, TCP/IP, RS232, USB
  • Minimum A+, Network+ certifications or equivalent experience.
  • Knowledge of switches, routers, hubs, uninterruptable power supplies and computer peripherals
  • Ability to troubleshoot and repair in a fast paced environment using IT diagnostic tools, and OS provided functions.
  • Ability to interact effectively with Customers and Team Members.
  • Familiarity with Airborne Mission Systems and simulators for Engineering and Training Systems would be an asset. 
  • Experience with MIL-STD systems and environments an asset.
  • Willing to learn and adapt to new methods and procedures.
  • Willing to work outside their discipline as needed with guidance from Maintenance Team Lead or Shift Supervisor as required.
  • Willing to actively participate in the decision making process as required.
  • Accept personal accountability to the team and to external / internal customers.
  • Must be within 50 km’s of the work site, or willing to relocate to the Greater Halifax 
  • Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.
  • Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations.
  • This position will require the successful candidate to work all or part of their time at a site/location not controlled by GDMS-C. In these instances, proof of vaccination may be required.

Company Overview

General Dynamics Mission Systems engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. We believe in maintaining a diverse workplace – inclusive of beliefs, cultural background, job experiences, thoughts and ideas.


If who we are and what we do resonates with you, we welcome you to join our team!

We encourage applications from women, members of the 2SLGBTQ+ community, diverse cultural backgrounds and persons with disabilities. We will work with you around any workplace accommodation required during our application process. If you require accommodation or have questions, please contact Human Resources via

Our Company Benefits
We pride ourselves in being a great place to work with a shared sense of purpose, offering impressive benefits:

  • A compressed nine-day fortnight and compressed hours – which means every other Friday off
  • A personalized career development plan, alongside regular progress reviews - supporting and valuing your progression within the Company
  • A flexible working environment where your contributions are recognized and rewarded with flexible benefits


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