• Analyst, Software Asset Management

    Posted Date 2 months ago(12/9/2019 3:56 PM)
    Requisition ID
    2019-41839
    # of Openings
    1
    Job Locations
    CA-ON-Ottawa
    Category
    Information Technology
    Employment Type
    Full Time - Regular
  • General Dynamics Mission Systems–Canada is seeking for a Software Asset Management (SAM) analyst in the IT department, responsible for the entire SAM lifecycle – software requisition and acquisition, operations and license management and retirement. This includes compliance, renewals, software redundancy, planning, forecasting and costing. In addition, you are the go-to personnel and implement a “one stop shop”, managing day-to-day requests from end users and to fulfill software license management and financial reporting. In order to be successful, you communicate with key stakeholders while understanding user requirements and be able to advise best potential software license methodology and/or solutions for deployment.

    As the SAM analyst, you are responsible for tracking and monitoring licenses and its protection renewals process well in advance of their expiration. Facilitating within IT and business’ needs, you will work collaboratively with Supply Chain and with key stakeholders, assist in managing contracts and build relations to maximize savings and optimize spending for software licensing, maintenance and service offerings. As this requires documentation of the collected information, you will analyze and develop a methodology to keep track of software assets, relating to hardware, SMEs, tiers and perform due diligence on budgeting, software compliance, track of inventory and cost measures. The SAM analyst must develop the strategy to manage automation and integration of various tools such as Flexera, Remedy, Apps Store and related workflows to optimize purchases, deployment, maintenance, utilization and harvesting of software licenses within the organization. You will be responsible for maintaining a software roadmap for IT support applications and communicate, identify and improve operational processes. You will execute base procedures for unused or underutilized software assets (reclamation). This role is the driving force to implement SAM initiatives and processes with technology owners and be the license expert on many of the major software tools.

     

    Essential Skills

    • Undergraduate degree and advanced level of related experience or equivalent.
    • Minimum 5 or more years of experience in a software asset management role.
    • Minimum 5 or more years of experience in an Information Technology environment.
    • Strong computer skills especially using Microsoft Office applications (Word, Excel, Outlook).
    • Ability to actively listen and engage with stakeholders at all levels and vendor management.
    • Aptitude for learning and interpreting new processes; ability to work within standard policies, processes and procedures.
    • Self-starter with ability to work effectively independently and as part of a team environment.
    • Ability to prioritize and adjust accordingly with changing priorities.

    Ideally you will have experience in

    • Application development skills and scripting experience would be an asset.
    • Flexera software experience would be an asset.
    • Remedy ITSM software experience or equivalent would be an asset.
    • Formal project management training would be an asset.


    Must be able to obtain and maintain Canadian Security Clearance and a positive Controlled Goods Assessment. Eligibility to work in Canada either as a Canadian Citizen or Permanent Resident.

    Our Company Benefits
    Our contribution to our employees represents much more than just a pay check. We invest in our employees’ health and wellness, paid time off, retirement, income protection, work/life balance, talent development and more. As a General Dynamics employee, you can enjoy many of our benefits including:

    • Health and optional dental plan
    • Life insurance and retirement benefits
    • Vacation and flexible work environment
    • On-site fitness facilities
    • Free parking
    • Hockey and soccer leagues
    • Tickets and giveaways offered through our Recreation Association

    About General Dynamics Mission Systems–Canada
    General Dynamics Mission Systems–Canada is one of the country’s most innovative defence and security technology companies, providing advanced thinking, design expertise, and implementation know-how to equip military and first responders with leading-edge hardware, software and systems.


    Our employees innovate on a daily basis. Part of General Dynamics Mission Systems, a global company with more than 13,000 employees across 100 facilities worldwide, our success stems from strong system engineering experience, ongoing investment in research and development, collaboration with commercial and military systems industry leaders, and a singular focus on customer service.


    In Canada, we employ more than 1,300 people across three locations. Our business groups include: Land Communications, Airborne Mission Systems, Underwater Warfare and Cyber Solutions.


    We believe in maintaining a diverse workplace – inclusive of beliefs, cultural background, job experiences, thoughts and ideas. If who we are and what we do resonates with you, we invite you to join our high performance team! (Workplace accommodations are available).

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